Shawnee Mission Kia finance lot sales manager rude and unprofessional
I went to trade in my vehicle at the dealership.After calling and getting the payoff and looking over my paperwork the sales manager (title from her business card) started taking a hostile tone with me asking how I got the deal I had on this vehicle and telling me I never should have gotten the car for that price and payments.
She actually said "that should have never happened. Why did they let you do this?" as if I was at fault for the deal I was offered. She was very confrontational. Funny thing is the same finance manager?
that approved my terms the first time was still there in her office but the sales manager never said anything to her about approving the deal she was complaining about.
I dropped her card on her desk, got up and walked out.
No other customers came in the entire time I was there.I guess I know why.