Not resolved

Was called by Shawnee mission finance guy offering to refinance my car with their Kia bank. Said I was qualified to lower my payment It was 1 year old refi was the word.

Come to find out they ran my credit inquires 18 times to Buy a new car higher interest rate bigger payment. Lowered my credit score significantly I was pleased to but my Kia in 2014 rebuilding my credit but now 18 inquiries later The finance guy Godan lied Misled and I said no thank you and was declined by their bank

Reason of review: Poor customer service.

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