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The buying process was quick and painless. The after care is HORRIBLE!! My car was deemed a total loss. I contacted the finance department to get documents needed for gap claim. Was told to come to the dealership and they would give me the documents. I get to the dealership and get told gap has to send me paperwork before cancelling the service contract. So I wasted an hour and a half of vacation time for nothing. I told Ed in finance what I... Read more

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The dealer ship lies that comercial says one thing and dealership says another.Would not recommend no one to go there dose not honer what they say full of ***.

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Called Shawnee mission Kia and got my daughter pre approved on a new car over a used car. I her mother called them to reconfirm her pre-approval and wanted to give her my car as a trade in sight unseen per the service manager. They would give me 500 for car trad in no problem. We went in next day and went to new car sales when the salesman now said she would need a co-signer for new car so it's better to get in on a used car. They hold her... Read more

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I was referred to Shawnee mission kia from a family friend and figured i was put in right hands. At first it started off great. I was given Al as my sales rep and he was great (at first). We test drove a optima 2013 loaded for 15800. It was perfect i fell in love with the car and was ready to fill out paper work to see if i got approved. During that process i went outside to take a picture of the car and there was a SOLD sign in the window.... Read more

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Was called by Shawnee mission finance guy offering to refinance my car with their Kia bank. Said I was qualified to lower my payment It was 1 year old refi was the word. Come to find out they ran my credit inquires 18 times to Buy a new car higher interest rate bigger payment. Lowered my credit score significantly I was pleased to but my Kia in 2014 rebuilding my credit but now 18 inquiries later The finance guy Godan lied Misled and I... Read more

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If you been mistreated by Shawnee Mission Kia or upside down, Whoever lets come together for justice. Deshonnon Daniel or deshonnon daniel This business has no structure. Mechanics doesn't have certification,plus drug organization. Carver, Isdrayo, William (a.k.a billy), David morgan, Azar Bruce, Chris Winnas, and Kurt Ellerman, Tonney(tuner.a.k.a) plus more. Stephon got fired because of David Morgan stole trade-in and new cars. I... Read more

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We visited Shawnee Mission KIA on Thursday, the paperwork GAME took longer than we had available, so we left and made plans to return on Friday a.m. After I called THEM twice, we were told financing was approved, using a car model they chose to 'plug in' but that we would NOT be limited to that particular car. Today when we returned, we were told that they would show us only the One model They had picked, because that would be the BEST deal... Read more

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I went to trade in my vehicle at the dealership. After calling and getting the payoff and looking over my paperwork the sales manager (title from her business card) started taking a hostile tone with me asking how I got the deal I had on this vehicle and telling me I never should have gotten the car for that price and payments. She actually said "that should have never happened. Why did they let you do this?" as if I was at fault for the deal... Read more

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